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Worcestershire Acute Hospitals NHS Trust

Operational pressures at A&E

8 September 2015

“The Trust Board yesterday said thank you to staff and ambulance crews who were working over this weekend, for their support through an incredibly busy period. Over Friday, Saturday and Sunday, our two Emergency Departments at the Worcestershire Royal and Alexandra Hospitals saw ambulance arrivals reach their highest level since November 2014.  The unprecedented demand was unexpected, and we are working with partners locally to understand what was driving the pressures, and how they can support us in avoiding admissions in future.  Due to surges in demand in peak periods over the weekend there were periods when ambulance patients queued in the corridor, while we created clinical space for assessment and treatment.  Despite this pressure, the Emergency Department and West Midlands Ambulance Service staff worked well to care for patients in difficult circumstances, and whilst we can’t talk about individual cases all were constantly monitored and communicated with.

“Moving forward, the Trust has agreement to proceed with a capital scheme to increase the size of the WRH Emergency Department, and work will begin shortly.

“Separately, Worcestershire CCGs have written to local GPs to ask them to maximise patients choice and minimise waiting times by using the range of available providers- particularly independent sector providers.  This is largely for outpatient appointments and treatments, which is unrelated to the emergency pressures we are currently experiencing.  We support the move to make the best use of all available hospital capacity locally, which should reduce patient waiting times overall. 

“These issues will be discussed at the Trust Board tomorrow, alongside the significant financial challenges currently being experienced by all Acute Hospitals.”

Page last updated: 08 September 2015