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Worcestershire Acute Hospitals NHS Trust

Trust response to CQC radiology report

24 November 2016

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Today, Thursday 24 November, the Care Quality Commission (CQC) have published it’s inspection report into our radiology service following a visit on 27 July 2016 in response to information of concern around the length of time being taken to report on routine and urgent plain film x-ray examinations and the governance processes in place to manage these backlogs.

It is a matter of historical fact that the CQC has taken enforcement action against the trust as a result of the findings from this inspection. This enforcement action means the trust was asked to take urgent action to deal with the significant number of unreported images to ensure that patients are protected from the risk of harm. The trust has cleared the backlog.

The trust statement in response

A spokesperson for Worcestershire Acute Hospitals NHS Trust said:

“We apologise for any distress this has caused and can confirm that the backlog concerns a secondary review of x-rays with the majority of these x-rays having been reviewed by the requesting clinician, mostly on the same day, to determine the patient’s care plan.

“Following the CQC visit in July 2016 to our Radiology department, we have responded promptly to the concerns raised and can confirm that the plain film backlog is now cleared. 

“Our processes have been reviewed and strengthened, radiographer staffing levels are improved and we are now working to a standard of reporting all urgent x-rays within two days and all other ‘routine’ x-rays within two weeks.”


Page last updated: 24 November 2016